IMS Policy
From the beginning of its activity, the Management adopted as a business strategy to offer a high quality of service at a reasonable cost in the activity:
CONSULTANCY SPECIALIZED IN FIXED ASSET INVENTORIES
The permanent objective of achieving maximum customer satisfaction has been achieved since then:
• Communicating with the customer to keep him informed of the evolution of his order if there are changes of product or delivery times in it.
• Giving a helpful and friendly treatment to the client.
Management is convinced that this can only be achieved by:
• The analysis of the client’s needs that serves as a basis to offer the best service.
• Strictly complying with current legislation and regulations applicable to our activity, in addition to other requirements that the company may subscribe.
• Collaborating with the most appropriate fleet of suppliers and representatives to our business strategy.
A continuous improvement of the integrated management system, including our processes and our offer of services, based on the client’s opinion and our internal indicators.
• Identifying business risks that allow measures to be applied to deal with it.
• Identifying the environmental aspects of our activity so that we can prevent pollution of the environment.
• The establishment of objectives as one of the pillars of continuous improvement.
This policy – which is communicated to the entire organization and to the interested parties – must be understood and assumed by all, with the Management itself being the first to commit to the guidelines described.
Andorra la Vella Director
15/03/2022 Ed. 1